PRIVACY POLICY
This Privacy Policy is formulated to explain how we collect, use, store, protect, and manage the personal information of users who visit and shop on our official website. This policy applies to all users of this platform, including browsing users, registered users, and ordering customers. By using our website and submitting personal information, you fully agree to the information collection and usage rules stipulated in this Privacy Policy.
We only collect necessary user personal information that is closely related to shopping transactions and service provision. The collected information mainly includes user basic browsing information, account registration information, order delivery information, payment information, and user feedback information. Specifically, it includes browser access records, device information, IP address, delivery name, contact phone number, delivery address, order transaction records, and payment channel verification information. We will never actively collect sensitive personal information such as user identity certificate numbers, private location information unrelated to delivery, and personal privacy data that has nothing to do with shopping services.
The personal information we collect is only used for internal service operation and transaction guarantee purposes, including order processing, logistics distribution arrangement, after-sales service processing, user identity verification, shopping experience optimization, and official information push. We will use user delivery information to accurately complete product delivery and logistics tracking, use order information to sort out transaction data for after-sales return and refund processing, and use browsing data to optimize website page display and product recommendation effects, so as to provide users with a more accurate and convenient shopping experience.
We strictly abide by global personal information protection regulations and establish perfect data security protection mechanisms. All user personal data is stored in encrypted professional servers, with strict access authority management and data encryption protection measures. We restrict internal employee access to user information, and only authorized service personnel can access user information when necessary for order processing and after-sales service. We will not disclose, sell, rent, or transfer user personal information to any third-party commercial institutions without the explicit consent of users.
In limited legal scenarios, we may disclose user information in accordance with legal requirements, including responding to official legal inquiries and investigations from judicial institutions, regulatory authorities, and government departments, or taking necessary information disclosure measures to protect our legitimate legal rights and user public rights and interests. All information disclosure behaviors in legal scenarios will be carried out in strict accordance with legal procedures and scope.
Users have the right to inquire, check, correct, and delete their personal information stored on our platform. If users find that their personal information is wrong, redundant, or needs to be cleared, they can contact our official customer service team to apply for information modification and deletion. We will complete the processing within a valid time limit after verifying the user’s identity.
Our website may use technical means such as Cookies to collect user browsing track information, which is mainly used to record user browsing preferences, optimize website operation stability, and improve user access experience. Users can adjust the Cookie permission settings through their own browser settings. Disabling Cookies will not affect the basic shopping function of the website, but may reduce the accuracy of product recommendation and page adaptation effect.
We will regularly update and optimize this Privacy Policy according to business development and changes in legal regulations. The updated policy content will be displayed on the official website. Continued use of the website after policy updates means that users accept the revised Privacy Policy terms.